Showing posts with label ZOMATO. Show all posts
Showing posts with label ZOMATO. Show all posts

Online food-ordering platforms have discovered a new problem

Online food-ordering platforms have discovered a new problem: deliverymen pilfering from customer orders. The issue came to light after a video showed a purported Zomato deliveryman eating a little food from each of the cartons he was delivering before resealing them. In response, Zomato announced that it would introduce tamper-proof tape for food boxes and said the guilty rider, whom it had identified as an executive in Madurai, had been taken off deliveries.

In its apology post, Zomato said that the delivery partner had been 'taken off' the platform, "We take these kinds of reports extremely seriously and upon thorough investigation, we've found that the video was shot in Madurai. The person in the video happened to be a delivery partner on our fleet. We have spoken to him at length - and while we understand that this was a human error in judgment, we have taken him off our platform."

After the video went viral, Twitter began baying for the person's blood.

Zomato’s No Cooking Sunday Offer turns out to be an eyewash, users distressed

Constant buffering, no price match, dead slow progress, and invalid code… Perhaps this is what most of you have on Sunday experienced on Zomato, the app-based food delivery company, which claimed 50% off on every order for the day along a fixed price combo meals from few of its partner restaurants.

Yes! Zomato erred it yet again.

Zomato rolled out No Cooking Sunday offer on Sunday and placed a full page advertisement to reach out to its users.
As Nagpur Today strolled through the offers claimed in the ad, and cross checked the same on its application, none came as real. Instead the concerned restaurants were showing usual prices, despite applying the code.

For instance, Zomato’s advertisement claimed that a combo of butter chicken, naan and plain rice from a restro name Mini Punjab would be offered at Rs 69, while the price of Rs 220 for the same was struck off. Similar price of Rs 69 was also claimed for combo meals of other restaurants like Jog Hospitality, Bulas Kitchen and Fuel Station Cafe & Restro. As Nagpur Today checked for these prices in Zomato’s app, there was no trace of it in any of the restros’ menus. It kept showing regular prices which stood nowhere near Rs 69, even after applying the code SUN50 as given in the ad and also in app.

A dubious track record
An aggrieved user annoyed at the price mismatch under No Cooking Sunday offers said, “Zomato has certainly become synonymous to distrust and fake, when it comes to redeeming codes or availing any offer while ordering food.
Earlier too, it came under the clouds for the glitch in its 1+1 free offer on its Gold membership as the restaurants kept tricking the customers with two menus – one with regular price while the other for Zomato’s Gold members who ended up paying double the price of their ordered food in order to avail the offer.”